Add Event

Help with adding an event

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How much does an event listing cost?

Event listings are currently free during our launch period. You do not need a paid business subscription to submit an event. Our planned standard price is R99 per event listing; we will announce when this takes effect before charging for new submissions.

Directory Spotlight and Homepage Spotlight include event listings for events organised by the subscribing business, subject to approval. Contact info@upperhighwayhub.co.za if you need help accessing this benefit. Event listings do not include a guaranteed homepage promotional placement.

What should I have ready?

Your event name, description, venue, dates, start and finish times, cost, booking instructions and organiser’s contact details. Have a suitable photograph or poster ready too.

Explain who the event is for and anything visitors need to bring or know before attending.

How do I add a once-off event?

Choose No for “Recurring Event?” and enter the actual date and start and finish times.

If separate start and end dates are shown and the event finishes on the same day, use the same date for both. Only select “All day” if there are no specific times.

How do I add a weekly or fortnightly event?
  1. Choose Yes for “Recurring Event?”.
  2. Select Weekly as the repeat type.
  3. Set the repeat interval to 1 for every week or 2 for every two weeks.
  4. Select the correct weekday.
  5. Enter the usual start and finish times.
  6. Set the recurring end date or number of occurrences to cover your confirmed sessions.

Example: A crafts day every second Saturday uses Weekly with an interval of 2.

For a new listing, use the next actual session as your starting date.

Must I move the date forward after each session?

Once the recurring schedule is correctly saved, you should not need to change the date after every session.

Update it when arrangements change or the recurring schedule reaches its end. Check occasionally that future sessions are still showing.

What if each date has different times?

In the recurring options, choose the option for selecting individual dates. Select your dates, then tick “Different Event Times?”.

Enter the start and finish times for each date separately. For example, Saturday might start at 5:30 PM and Sunday at 12:30 PM.

What about holidays or skipped sessions?

Only include dates when the event will actually happen. For an irregular schedule, selecting individual dates may be clearer than using an automatic weekly pattern.

Update the listing if a session is cancelled or moved.

Why isn’t my event showing?
  • It may still be awaiting approval.
  • Check the date, including the year.
  • Upcoming sections need future dates. A past event with no future sessions will not appear there.
  • Check whether the recurring schedule has reached its end date or maximum number of occurrences.

If an approved event has future dates but still does not appear, contact Upper Highway Hub for help.

What happens after I submit?

Events are reviewed before publication. Please allow time for review and check that your contact details are correct in case we need more information.

How do I edit or cancel an event?

Log in, open your account and choose My Businesses & Events. Find your event and use its edit option.

If it is cancelled, make that clear and contact us if you need help removing it from upcoming events.

What should I check before submitting?

Check the dates and year, start and finish times, venue, cost, booking instructions and contact details.

For recurring events, also check the repeat interval and when the schedule ends.

Help with adding your business

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Can I upgrade or downgrade my package?

Yes. Email info@upperhighwayhub.co.za with your business name and the package you want. We will confirm the effective date and any payment required before arranging the change.

Please contact us before starting another subscription, so we can coordinate the existing recurring payment and avoid overlapping charges.

What should I have ready?

Your business name, description, contact details, location or service area, opening hours and suitable photographs. Include your website and social links where available.

Which listing package should I choose?

Choose the visibility that suits your business. All three packages include a directory listing you can manage through your account.

Business Listing — R99 per month
Your business page with a description, photographs and contact details, plus relevant website and social links.

Directory Spotlight — R199 per month
Everything in Business Listing, plus inclusion in the rotating Directory page showcase throughout your active subscription. Includes event listings for events organised by your business, at no additional listing charge and subject to approval.

Homepage Spotlight — R299 per month
Everything in Directory Spotlight, plus inclusion in the rotating homepage showcase and a monthly report showing recorded visits to your business listing.

Showcase spaces are shared with other advertisers. We do not guarantee a particular number of views, enquiries or sales. Reports may not include every visit because of visitors’ privacy choices.

All business packages are billed automatically each month until cancelled. Cancel anytime to stop future renewals. Public business listings start at R99 per month; complimentary listings are arranged privately by invitation.

What should I write in the description?

Explain what you offer, who you help and where you operate. Include the details a new customer would need before contacting you.

Use short paragraphs and everyday language. Mention particular services or products, and let people get a feel for the person or team behind the business.

Which category should I choose?

Choose the category that best describes your main service or product. If additional categories are available, select only those that genuinely apply.

Contact us if you cannot find a suitable category.

What photographs should I use?

Use clear photographs of your business, products, premises or work. Only upload images you own or have permission to share.

For a showcase, a clear landscape photograph or simple promotional graphic with minimal text works best. Follow the upload limits shown on the form. Check that images are the right way up and important details have not been cropped.

What if I work from home or travel to customers?

Describe the areas you serve. If customers do not visit your home, avoid putting your private address into public text or photographs.

If the address fields do not suit your business, contact us before submitting so we can help.

What are the “Good to know” options?

These explain practical details such as accessibility, sensory considerations, family facilities and pet policies.

Select only options that accurately describe your business. Leave anything uncertain unselected.

What happens after I submit?

Your listing is reviewed before publication. We may contact you if something needs clarification.

For paid listings, payment and approval are separate steps. Completing payment does not mean your listing has already been approved.

How do monthly payments work?

A recurring monthly package renews automatically until cancelled, according to the subscription terms shown at checkout.

Check the amount and billing frequency before paying, and keep your payment confirmation.

How do I cancel a subscription?

Email info@upperhighwayhub.co.za from your registered email address with your business name and cancellation request. Cancel anytime to stop future renewals; contact us before the next renewal and keep our confirmation.

Your benefits continue until the end of your paid period unless you request earlier removal. Deleting a listing does not cancel its recurring payment.

For refund information, read our Refunds & Cancellations policy (opens in a new tab).

How do I update my listing?

Log in, open your account and choose My Businesses & Events. Find your business and use its edit option.

Keep your hours, contact details, photographs and services current so customers can rely on the information.

Why isn’t my business showing?

It may still be awaiting review, or a required payment may not have completed.

Check your listing and invoice status. Contact us with your business name if you need help.